Orders & Shipping FAQ

How Soon Will My Order Ship?

Our order processing time is approximately 5 to 7 business days. We’re a small, family-owned business and we create each cutter, silkscreen, stamp, and texture sheet right here in our small in-house workshop at the time of your order. We work hard to get your orders out to you as quickly as possible but there are times during sales and peak seasons where it can take up to 10 business days before your order is ready to ship out.

What Are Considered Business Days?

Business days are Monday through Friday. Weekend days and holidays do not count as business days. If you place an order on a Friday evening, Saturday and Sunday would not count toward the processing time.

How Will My Order Ship?

We use USPS for all shipping. Once your order has been shipped you will receive an email with a tracking number attached so you can follow your package’s progress through the shipping process.

When Will My Back Ordered Item Ship?

We’ll ship your backordered item as soon as we have it back in stock. This usually only takes a week or two at most. If we’re expecting a delay of more than 30 days, we’ll let you know asap.

I made a mistake on my order, can you cancel items or modify an order before it ships? 

Unfortunately due the volume of orders received, it’s extremely difficult to edit orders once they’re received. Please be sure your order is accurate before reaching checkout.